

EXCELLENT 165 reviewsPosted on Google Tom Malcolmson A business that goes above and beyond. They are always fantastic in store, repaired our gas heater, and did an amazing job on replacing our in ground pool liner. They communicated, worked fast, stayed on schedule, and most important did a great job that leaves me with the confidence it’s been done right. Our pool looks brand new.Posted on Google Rosel Adams The Backyard Resorts team is exceptional. Fred and April were very helpful, reaching out promptly when our new inground pool liner arrived and installing it without any delay—highly recommend them!Posted on Google R P Saved my behind! I was missing screws for my return line and they helped me out by giving me replacement screws for Free! Highly recommend!Posted on Google CHV So impressed with this pool place for supplies. Ever since our favourite local in ground pool supplier closed shop, we’ve been looking for a comparable one. We went to another in the area for an item and were told it would cost $70. Went here and it was only $24 - for the same item. Glad we’ve discovered this place. Staff super helpful too.Posted on Google Alan Stauch Come rain or shine Backyard Resorts came through! Arranged a service call for a Saturday. Forecast was 100% rain all day. I was advised that they were very busy (8 service calls booked for the day) and if the weather was not cooperating, that they would have to reschedule the appointment. Watched the rain come down all day and to my surprise at 5:00 pm Rich and crew arrived to do the repair. An hour later all was fixed. Two hours later I received an email with the invoice for the work. The cost of the repair was well below what I was expecting. Hard honest working staff at Backyard Resorts. Kudos!Posted on Google Roy Maraffino Staff very knowledgeable and their water testing station seems to be accurate and detailed, only complaint I have is their prices are high.Posted on Google Andrew Good Friendly and knowledgeable staff with good stock.Posted on Google kelvin flook April in Service is awesome. Very quick to respond to online booking request and twice now I have requested a service call and twice she has talked me through what was needed to effect repairs myself - no service call required. Stellar.Load more
