Service & Repair
Yes! We Do Services & Repairs
At Backyard Resorts we do more than sell hot tubs and pools. We have one of the largest Service & Repair Departments in the Waterloo Region. Call our Service Department today to book an appointment with one of our friendly and knowledgeable technicians. Didn’t purchase your hot tub at Backyard Resorts? No problem! We service all makes and models.
We also provide our customers with computerized water analysis FREE OF CHARGE. Keeping your water balanced is important in order to maintain clean and clear water that feels good when you’re in it.
Learn more about our water analysis here
Pool and hot tub installs, regular maintenance, cleaning, and seasonal closings… we do it all!
Call us today to talk to a Backyard Resorts technician!
Emergency & After Hour Contact
To contact our Service & Repair department during regular work hours please contact us directly by phone. To contact our Service & Repair department after hours please use the Service & Repair Contact Form. We respond to all inquiries within 24 hours.
Try our Bioguard pool products. Bring in a water sample in the spring upon opening of your pool, and every 4-6 weeks throughout the pool season. It is harder for algae to grow in properly balanced water, therefore let us help you keep it that way. Also, having documented water testing can also assist you in warranty claims with certain manufacturers.
- Liner Replacements
- Safety Cover
- Openings & Closings
- Electronic Leak Detection
- Pressure Testing
- Equipment Repair & Replacement
- Salt System Conversions
- Weekly & Biweekly Maintenance Programs
Hot Tub Owners
We offer both Beachcomber & SpaGuard products. Bring in a sample upon every fresh fill and every 4 weeks after. Regular water balancing can not only help maintain your equipment, but it can also increase the comfort of your bathing experience. Our testing can also help you monitor when it is time to change your water, helping you get the most out of each fill.
- Beachcomber Warranty Service
- Equipment Repairs & Replacement
- Leak Detection and Plumbing Repairs
- Winterizing & Seasonal Closures
- Drain & Clean Services
- Replacement Covers
- Tub Deliveries & Relocations
- In-store Servicing of Spa Packs & Pumps
- Pack Rebuilding
To learn more about this service contact our Service Department